I accidentally entered a payment to the wrong account. How do I quickly void this payment?

Please ensure first that you are managing the account that you accidentally entered the payment into.

From the Account Details page of the account, select Void a payment transaction using the New transactions drop down box. Click the Go button. This will take you to the Void a Payment page. From this page, select the specific payment you want to void and click the Continue button to complete the transaction. Voiding the payment cancels the posted payment previously made and will increase the account balance. Please refer to the page's help or click here for more help on specific tasks applicable to the Void a Payment page.

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