A cheque payment entered in a parent's account bounced (NSF cheque) or did not go through when I deposited it to the bank. What should I do?
From the
Account Details page of the parent's account, select
Void a payment using the
Choose a new transaction drop down box. Click the
Go button. This will take you to the
Void a Payment page. From this page, select the specific payment that bounced and click the
Continue button to complete the transaction. Voiding the payment cancels the payment previously made and will increase the account balance equal to the voided amount. Please refer to the page's help or click
here for more help on specific tasks applicable to the
Void a Payment page.
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