I'm in the Void a Payment page. What can I do from here?

This page allows you to void a payment that has already been posted. Once voided, the total account balance increases equal to the voided amount, and will be reflected immediately in the account balance.

Instructions:

1. Select the payment that you want to void from the Payment drop down box. Only payments that are posted and have been presented to the customer through account statements are listed.
2. Once a payment is selected, click the Continue button to record the fee adjustment to the account. This will also bring you back to the Account Detail page. Alternatively, you can click the Cancel button to cancel the process.

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